LinkedIn Profile

Summary

Staff-level Product Designer with 20+ years of experience designing complex, highly technical SaaS products for cybersecurity, data, and engineering teams. Proven track record of driving measurable business impact; improving release velocity by ~20%, reducing customer costs by up to 15%, and increasing workflow efficiency by ~25%. Expert at translating ambiguity into clear product direction, building scalable design systems, and partnering closely with product, engineering, and GTM teams.

Experience

Elastio — Product Designer

Boston, MA | 06/2024 – Present

  • Defined and led the UI vision for Elastio’s ransomware recovery SaaS platform, aligning Product, Engineering, and GTM on a unified customer experience.
  • Built and launched a scalable design system, increasing front-end delivery velocity by ~20% and improving consistency across the platform.
  • Designed core recovery and data-validation workflows, enabling customers to identify clean recovery points and act decisively during high-stress incidents.
  • Embedded customer feedback directly into development, using feature previews and tracked insights to influence roadmap priorities.
  • Enabled GTM and Marketing teams with high-fidelity prototypes and storytelling assets to ensure consistency across sales, onboarding, and product experiences.

Grafana Labs — Product Designer

Boston, MA | 12/2021 – 05/2024

  • Led cross-product UX for observability workflows across Prometheus, Loki, and data visualization products used by large-scale engineering teams.
  • Designed Adaptive Telemetry and Cost Management experiences, helping enterprise customers reduce observability spend by up to 15%.
  • Translated GTM and CSM feedback into product direction, closing the loop between customer needs and roadmap decisions.
  • Collaborated with IoT, Data, and Database squads, simplifying complex technical concepts into usable, scalable interfaces.

MathWorks — User Experience Designer

Natick, MA | 05/2008 – 11/2021

  • Led UX strategy for onboarding and Simulink Online, improving adoption and time-to-value for new users.
  • Designed System Composer, a next-generation software architecture IDE adopted by enterprise customers including Airbus, ABB, and Toyota.
  • Created HMI dashboards and visualization tools, improving modeling and simulation workflow efficiency by ~25%.
  • Established a UX Design & Test Lab, increasing research throughput and validation cadence by ~30%.

Rift Labs — Co-founder & UX Lead

Global | 01/2011 – 06/2016

  • Led end-to-end UX and product design for The Kick Light, a Kickstarter-funded mobile photography accessory.
  • Designed hardware-to-software experiences, spanning physical product integration and mobile app workflows.
  • Helped drive a successful crowdfunding launch, exceeding the original funding goal by 100%+.

3Com — User Experience Designer

06/2002 – 05/2008

  • Designed the world’s first embedded HTML UI for Ethernet hubs and switches.
  • Developed patented network visualization algorithms, improving administrators’ ability to diagnose network activity.
  • Reduced configuration-related support calls by ~10–15% through improved interaction design and UX advocacy.

Education

The University of Dundee – Dundee, Scotland
BEng, Electrical and Electronics Engineering, 1996

Skills

  • Cross-functional team leadership & stakeholder alignment
  • Data visualization & complex interaction design
  • Design thinking, product strategy, and experience vision
  • Prototyping & wireframing (low- to high-fidelity)
  • Usability testing, generative & evaluative user research
  • User-centered design for technical and consumer products
  • Design systems creation and governance in collaboration with engineering
  • Figma and modern front-end design workflows